Suelware
DiagnosePro™

AI-Powered Monitoring & Troubleshooting

• AI Guidance: Our advanced AI app guides you through each step, providing real-time assistance and recommendations.

• Detailed Status Reports: View the status of the machine and all installed components, including coin mechs, card readers, and bill acceptors.

• Smart Error Diagnostics: Receive error messages with clear explanations and AI-driven suggestions for fixes.​

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Improve Operational Efficiency

• Empower Technicians: Enable service techs to save time on every repair with targeted upfront analysis

• Reduce Costs & Downtime: Avoid unnecessary relocation of machines for repair.

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Advanced Testing Capabilities

• MDB & DEX Testing: Test both MDB and DEX protocols to ensure proper function.

• Component Testing: Verify the functionality of coin mechs, bill acceptors, and card readers.

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User-Friendly Experience

• Intuitive Interface: Enjoy AI guided test procedures for a seamless experience.

• Plug & Play: Easily install the hardware in your vending machine with standard cables. No special knowledge required.​

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Smart Compatibility & Data Export

• Compatibility Advice: Get informed about known incompatibilities between your vending machine and installed payment devices.

• AI-Powered Insights: Export diagnostic data to feed our AI model, benefiting the entire vending community. The AI continuously learns from this data to improve future diagnostics.​​​